Introduction
Welcome to Valyron Games ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites, applications, and games (collectively referred to as the "Services").
By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.
Data We Collect
We collect two categories of data when you interact with our Services:
Personal Information
Information that identifies you as an individual, including:
- Name and email address (when you create an account, contact support, or sign up for our newsletter)
- Device identifiers such as advertising IDs (IDFA, GAID) and platform account IDs
- Purchase history and limited billing details processed by our payment partners
- Any content you choose to send us — support messages, bug reports, screenshots
Non-Personal Information
Technical and usage data that does not directly identify you, including:
- Device or other IDs (model, OS version, language, region)
- Approximate location derived from IP address or network signals
- Gameplay telemetry — session duration, levels played, in-game events, progression
- Crash logs, performance metrics, and diagnostic data
- Cookie and local storage data on our website
Permissions We Request
Our games and apps may request the following device permissions to function correctly. Granting these is optional unless otherwise indicated; declining may limit certain features.
- Access Ads Services Ad ID — to deliver and measure relevant advertising
- Access Coarse Location — to comply with regional content, age, and tax requirements
- Access Network State — to detect online/offline status for multiplayer and saves
- Access WiFi State — to optimize downloads and updates
- Billing — to process in-app purchases through the platform's billing system
- Internet — to connect to our servers and online services
- Post Notifications — to send game alerts, event reminders, and updates (you can disable these at any time in your device settings)
- Wake Lock — to keep the screen active during gameplay
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When data is no longer needed, it is securely deleted or anonymized.
Backups, logs, and audit records are deleted on a routine cycle. If you request deletion of your account, residual copies may persist in encrypted backups for a limited period before being purged.
Third-Party SDKs & Their Privacy Policies
To operate, monetize, and improve our Services, we integrate trusted third-party software development kits (SDKs). Each provider handles your data under its own privacy policy, which we encourage you to review.
Advertising
Analytics
Crash Reporting
How We Use Your Information
We use the data we collect to:
- Provide, operate, and improve our games and services
- Deliver and measure targeted in-game advertising
- Analyze app performance, fix bugs, and study user behavior to improve game design
- Process transactions, purchases, and billing
- Send notifications, event reminders, and important service updates
- Detect, prevent, and respond to fraud, abuse, and security incidents
- Comply with legal obligations and enforce our terms
Your Rights
You have rights regarding your personal information that vary based on where you live.
EU / EEA & UK Users (GDPR)
You have the right to access, correct, erase, restrict, or object to processing of your personal data, the right to data portability, the right to withdraw consent, and the right to lodge a complaint with your local supervisory authority.
California Residents (CCPA / CPRA)
You have the right to know what categories of personal information we collect, the right to access and delete that information, the right to correct inaccurate information, and the right to opt out of any "sale" or "sharing" of personal information as those terms are defined under California law. We do not sell personal information in exchange for money.
Virginia Residents (VCDPA)
You have the right to access, correct, delete, and obtain a copy of your personal data, and the right to opt out of processing for purposes of targeted advertising, the sale of personal data, or profiling that produces legal or similarly significant effects.
Brazilian Users (LGPD)
You have the right to confirm the existence of processing, access your data, correct incomplete or inaccurate data, request anonymization, blocking, or deletion of unnecessary data, and the right to data portability.
To exercise any of these rights, contact us at aitechgames.info@gmail.com with the subject line Privacy Request. We will verify your identity and respond within the timeframe required by applicable law.
How to Opt-Out
You can limit certain data collection and personalized advertising in the following ways:
- Device-level controls — on iOS, go to Settings → Privacy & Security → Tracking and toggle off "Allow Apps to Request to Track." On Android, go to Settings → Privacy → Ads and enable "Delete advertising ID" or "Opt out of Ads Personalization."
- Notifications — disable push notifications for our apps in your device settings at any time.
- Industry opt-out — visit the DAA opt-out page, the NAI opt-out page, or Your Online Choices (EU) to manage interest-based advertising.
- Direct request — contact us at aitechgames.info@gmail.com and we will action your request.
Legal Basis for Processing
Where the GDPR or similar laws apply, we process personal data only when we have a lawful basis to do so:
- Consent — where you have given clear, specific, and freely given consent (for example, for marketing emails or optional advertising tracking).
- Contractual obligation — to provide our Services and fulfill our obligations to you (for example, delivering a purchase or running your account).
- Legal obligation — to comply with applicable laws, tax requirements, or lawful requests from authorities.
- Legitimate interests — for purposes such as improving our games, preventing fraud, securing our infrastructure, and analyzing how our Services are used, balanced against your rights and interests.
Data Controller & DPO Information
Data Controller: Valyron Games
Address: Office 817, 8th Floor, Arfa Software Technology Park, Lahore, Pakistan
Email: aitechgames.info@gmail.com
Data Protection Officer: aitechgames.info@gmail.com (subject line: DPO)
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or for other operational reasons. You will be notified of changes by an update to this page and a revised "Last updated" date at the top. Where changes are material, we will provide additional notice (for example, an in-game message or email). We encourage you to review this policy regularly.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your information, please contact us:
- Email: aitechgames.info@gmail.com
- Subject line: Privacy Request (to help us route your message)
- Studio: Valyron Games — Office 817, 8th Floor, Arfa Software Technology Park, Lahore, Pakistan
We aim to respond to all legitimate requests within 30 days, or sooner where required by applicable law.